FAQ
Solving Problems & Helping People is our Passion
Frequently Asked Questions
HVAC Questions Answered by Our Mandeville Heating & AC Expert
The professionals at Nu-Air Heating & Cooling, LLC provide heating and air conditioning services that are individualized to the needs of each customer. We take the time to educate our customers, provide the information and resources they need, and answer any question along the way. This page contains answers to common questions we often hear from our customers in Mandeville, St. Tammany Parish, and beyond.
If you don’t find the answer you’re looking for, get in touch with us by calling (985) 288-2445 to discuss your HVAC needs.
Our Technicians Service All Top HVAC brands
Don't see your preferred brand listed? Don't fret, we are equipped to service all makes & models!
Hear From Our HappY Customers
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“Edgar and Nuair completed a new system in my home. Edgar was very knowledgeable, reliable and completed an overview of system ,prior to finishing the complete install. I was very impressed with Edgar, his employees and his company. I would recommend Edgar and Nuair to everyone. GREAT JOB EDGAR!!!”Fred
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“Everything was amazing. The time it took to the service I would definitely recommend Edgar and his company to friends and family.”Lydia
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“I spoke to Edgar on Wednesday a.m. , explained we were told we needed a new HVAC system. I felt a second opinion was needed. Edgar scheduled to meet that afternoon. After checking the system, he immediately told us the furnace was very good and did not need replacing, he expected it would survive at least another 10 years. He explained a/c problems and they could be repaired with parts . Due to cost of replacement parts and age of unit, we felt it prudent to replace instead of repair. We discussed the brands we were interested in. Edgar had tremendous knowledge on each brand and was thorough in his explanation of each. He didn't try to rush us through our questions. Later that evening he sent quotes on the four we spoke about. The prices were very fair. His crews were booked through mid part of following week. During our initial conversation, I mentioned we had out of town guest coming for the weekend. He was concerned and said he would come by Friday evening or Saturday a.m. to add Freon to get us through the weekend. Thursday evening Edgar called to say he had our parts and he would install Friday morning! We were very happy and impressed that he was concerned for our comfort and weekend company. Edgar completed the job mid afternoon. He left the house immaculate and the house is cool again! He is truly a professional and a great guy. Very happy we found Edgar and we highly recommend Nu-Air!”Sherry
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“Edgar Mejia and Nu-Air have gone over and above in catering to our HVAC needs on the Northshore. As a Property Manager with a new property in Mandeville, it's great to have such an efficient, attentive, and reliable company on our team! I know we're in good hands!”Ruth W.
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“As a single mom, one of my biggest worries is being taken advantage of when it comes to home repairs that I know NOTHING about. Edgar is possibly the most honest and knowledgeable professional I have ever met. He not only came the same day I contacted him, but he quickly diagnosed the problem with superior knowledge and skill, and assured me that I did not need a new AC unit when I was convinced I did (and ready to shell out thousands of dollars to replace the whole unit!). I won't even consider using anyone else in the future. The charge for his services were beyond reasonable -- and far less than I've ever been charged in the past. Edgar is the kind of man that makes the world a better place. He made me a lifetime loyal customer in one visit.”CMB
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“They are extremely professional and knowledgeable. I was very impressed with their extensive knowledge of the unit, product and professional standards. The crew was polite, clean and well presented. They were even the lowest quote but provided thorough knowledge that exceeded their competition.”Denise
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“The owner, Edgar, repaired my a/c. He was very professional, knowledgeable and most of all very honest. I highly recommend using NU-Air for all of your heating/cooling needs!”Michael
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“He really took his time explaining all of its features and what to expect from him and his service team.”Elizabeth G.
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“I needed a new a/c for my home. I received 4 quotes and Nu-Air was the lowest. Edgar came out to give the estimate himself and returned the following day to start the install. No salesman. Deal directly with the owner. Probably how he keeps the cost lower. I will need my second a/c replaced soon. I won't shop around next time, I will just call Edgar.”Keith D.
