FAQ
Solving Problems & Helping People is our Passion
Frequently Asked Questions
HVAC Questions Answered by Our Mandeville Heating & AC Expert
The professionals at Nu-Air Heating & Cooling, LLC provide heating and air conditioning services that are individualized to the needs of each customer. We take the time to educate our customers, provide the information and resources they need, and answer any question along the way. This page contains answers to common questions we often hear from our customers in Mandeville, St. Tammany Parish, and beyond.
If you don’t find the answer you’re looking for, get in touch with us by calling (985) 288-2445 to discuss your HVAC needs.
Our Technicians Service All Top HVAC brands
Don't see your preferred brand listed? Don't fret, we are equipped to service all makes & models!
Hear From Our HappY Customers
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“He really took his time explaining all of its features and what to expect from him and his service team.”Elizabeth G.
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“Edgar does Fantastic work! My employer had us get three price quotes on the work to be done at our store. NU Air gave us a more than fair offer to perform the work. Edgar went above and beyond my expectations in his service. In fact he was out in the rain installing our roof mounted Central Air! Thank You! I would highly recommend NU Air for commercial and residential.”Lee A.
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“He is the only person I would ever trust on my systems. Edgar is incredibly professional, knowledgeable, willing, patient and exceptionally trustworthy. I am in perfect hands with whatever Edgar says needs to be done to any of my 3 systems. When he leaves the house I know he has done the work perfectly and that he has gotten the job done that needed to be done. Working with Edgar is an exceptional experience because he takes exceptional pride in all that he does. And I am not easy to work with.”Jackie B.
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“I know first hand the type of quality Edgar demands and that his ethic is so high. He is the best at what he does. I trust NU- Air #100%!!”Donna L.
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“Edgar, the owner, came out originally to diagnose one of my A/C units not working. He quickly diagnosed the problem as a damaged circuit board, which he was able to retrieve from his supplier and replace within a couple of hours. However, while examining the unit, he found that the evaporator coil was leaking. He recommended replacing it, and said he could come out in a couple of days to do that job. In the quote he provided, he included a free charge of freon to the system to get through the next couple of days as long as we used him to replace the coil. In the meantime, I checked pricing from another HVAC company, and it was slightly less than Edgar's quote. Edgar showed up with an assistant on Thursday morning as promised and had the new coil in within about 3 hours. I was very pleased with the work and professionalism.”John W.
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“My AC went out on a Thursday night in the middle of the summer and after calling several HVAC companies who couldn't get to me until the following Monday, I called Nu-Air. Nu-Air arrived within a couple of hours and diagnosed my problem. Edgar walked me through my options and had estimates to me the same evening. Edgar located equipment at the distributor, picked it up, and worked late into the night to give my wife and I relief from the summer heat. I had my new AC system installed and the house cool before the other companies could even make it out to assess the situation. Nu-Air truly stands out in a world where customer service has mostly been lost.”Kevin
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“I would highly recommend Nu-Air! Called them on a Sunday morning when our A/C stopped working and thankfully Edgar came to check out it out. He had the part to us the next morning by 10am. He and Diego worked quickly to get our AC back up and running. They were very polite, respectful and professional! I have learned my lesson, forget the expensive home warranty (that came with the sale of the house) that in the end does not pay for itself. Instead, set up yearly maintenance with Nu-Air at 1/2 the cost of the warranty and catch any issues ahead of time. Thank you Edgar and Diego!!”Kelly H.
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“Two companies before could not fix our problem. It took Edgar less than one hour to determine our Nest Thermostat was incompatible with our old heat-pump.”Tim T.
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“He is a truly honest person. He was the head mechanic at his previous company and everyone I know went to him. He is always on time, polite, and extremely professional. His work ethic is phenomenal, he will make sure everything is correct and he never disappoints. He will always tell me exactly what the problem is and never tries to sell me a new unit or part that I don't need. He cares about his work and his clientele. He is well educated in the HVAC field and a master of his craft.”Donna C.
