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New HVAC Equipment Registration
Maximize Your Warranty; Call Nu-Air Heating & Cooling
A new HVAC system is a huge investment in your home, and as with any other huge investment, you’d like peace of mind of knowing it’s protected for at least the next little while. This is why new HVAC systems come with a warranty. A warranty is a system’s manufacturer saying that they stand by the quality of their product and will back it up by paying for any repairs or defects that emerge within a given time period.
However, warranties also require a few things on your end, and these things can become pain points for buyers who don’t recognize their responsibilities. At Nu-Air Heating & Cooling, we work with you to not only install your new system, but ease these pain points and make sure you know exactly what’s expected and required of you if you want to make a warranty claim for a defect in your new system. We’re committed to providing the best service around, and that includes working with you on your warranty to ensure it’s properly obtained and then claims are correctly filed should you ever need to file one.
Here are a few of the most common pain points we can help you with:
Warranty Length
A new system is usually only covered under warranty if it’s purchased all at once. Installing a new heat pump alone or a new compressor alone isn’t usually covered under warranty because the manufacturer doesn’t know what type of system you’re using it with. Likewise, new systems are typically covered for five years from the date of manufacturing, not the date of installation.
That being said, for many brands, if you choose to have your system installed by a licensed technician or preferred installer, then many will extend that warranty to be 10 years from the date of installation. This more than doubles your protection time.
Warranty Registration
In order to extend your warranty, you’ll need to register your new system with the manufacturer. Registration usually includes your contact info, the date of the installation, who installed the system, and several other pieces of information. The registration goes on file and is referred to when you go to make a warranty claim.
You have only 90 days to register your new unit after the installation is completed. Failing to do so will void the 10 year warranty and default you back to the five-year option. At Nu-Air Heating & Cooling, we help you with your paperwork and make sure that your system is registered properly after installation in order to ensure you receive the maximum warranty protection.
Warranty Requirements
Warranties also require you to stick to a number of requirements in order to remain valid. For starters, most warranties require you to have your system properly maintained by a licensed HVAC contractor in Mandeville in order to remain valid. When you go to file a claim, your manufacturer may request that you send copies of your maintenance records along with the claim to ensure you followed this requirement.
Call Nu-Air Heating & Cooling at (985) 288-2445 now to get professional help with your warranty or to request a warranty-covered repair!
Our Technicians Service All Top HVAC brands
Don't see your preferred brand listed? Don't fret, we are equipped to service all makes & models!
Hear From Our HappY Customers
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“Edgar Mejia and Nu-Air have gone over and above in catering to our HVAC needs on the Northshore. As a Property Manager with a new property in Mandeville, it's great to have such an efficient, attentive, and reliable company on our team! I know we're in good hands!”Ruth W.
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“Edgar is fantastic! He has been taking care of my family's heating and cooling needs for years. I am not an easy customer, as I am very particular with how I expect things to be done. Edgar continues to exceed my expectations! Today he performed the seasonal maintenance for both the upstairs and downstairs units. In addition, he installed the REME-HALO Advanced Environmental Air Treatment System on both units. Edgar recommended this to us, as we have two dogs, two cats, and a rabbit (a lot of paws per square inch in our CBD residence)... The installation was very clean and seamless. The condo already smells better/cleaner (no pet odor at all), and my son's allergies seem much better (no sneezing, no coughing)... Edgar even took the time to register the purchase with the manufacturer to satisfy the warranty requirements. That is service above and beyond! Extremely profession, knows his craft, and always honest... Please do not hesitate to message me, should you require more detailed information. I highly recommend NU-Air Heating and Cooling!”Michael B.
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“Amazing customer service! I love their hassle free process. Definitely recommend them!”Anna
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“Extremely knowledgeable, experienced and gets the job done! Works with a sense of urgency, reliability, trustworthiness and professionalism.”AC R.
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“He is the only person I would ever trust on my systems. Edgar is incredibly professional, knowledgeable, willing, patient and exceptionally trustworthy. I am in perfect hands with whatever Edgar says needs to be done to any of my 3 systems. When he leaves the house I know he has done the work perfectly and that he has gotten the job done that needed to be done. Working with Edgar is an exceptional experience because he takes exceptional pride in all that he does. And I am not easy to work with.”Jackie B.
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“The owner, Edgar, repaired my a/c. He was very professional, knowledgeable and most of all very honest. I highly recommend using NU-Air for all of your heating/cooling needs!”Michael
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“Professional, knowledgeable, fast, great communication and the best price. If you want great service this is the place.”Jeff M.
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“My AC went out on a Thursday night in the middle of the summer and after calling several HVAC companies who couldn't get to me until the following Monday, I called Nu-Air. Nu-Air arrived within a couple of hours and diagnosed my problem. Edgar walked me through my options and had estimates to me the same evening. Edgar located equipment at the distributor, picked it up, and worked late into the night to give my wife and I relief from the summer heat. I had my new AC system installed and the house cool before the other companies could even make it out to assess the situation. Nu-Air truly stands out in a world where customer service has mostly been lost.”Kevin
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“As a single mom, one of my biggest worries is being taken advantage of when it comes to home repairs that I know NOTHING about. Edgar is possibly the most honest and knowledgeable professional I have ever met. He not only came the same day I contacted him, but he quickly diagnosed the problem with superior knowledge and skill, and assured me that I did not need a new AC unit when I was convinced I did (and ready to shell out thousands of dollars to replace the whole unit!). I won't even consider using anyone else in the future. The charge for his services were beyond reasonable -- and far less than I've ever been charged in the past. Edgar is the kind of man that makes the world a better place. He made me a lifetime loyal customer in one visit.”CMB
