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New HVAC Equipment Registration
Maximize Your Warranty; Call Nu-Air Heating & Cooling
A new HVAC system is a huge investment in your home, and as with any other huge investment, you’d like peace of mind of knowing it’s protected for at least the next little while. This is why new HVAC systems come with a warranty. A warranty is a system’s manufacturer saying that they stand by the quality of their product and will back it up by paying for any repairs or defects that emerge within a given time period.
However, warranties also require a few things on your end, and these things can become pain points for buyers who don’t recognize their responsibilities. At Nu-Air Heating & Cooling, we work with you to not only install your new system, but ease these pain points and make sure you know exactly what’s expected and required of you if you want to make a warranty claim for a defect in your new system. We’re committed to providing the best service around, and that includes working with you on your warranty to ensure it’s properly obtained and then claims are correctly filed should you ever need to file one.
Here are a few of the most common pain points we can help you with:
Warranty Length
A new system is usually only covered under warranty if it’s purchased all at once. Installing a new heat pump alone or a new compressor alone isn’t usually covered under warranty because the manufacturer doesn’t know what type of system you’re using it with. Likewise, new systems are typically covered for five years from the date of manufacturing, not the date of installation.
That being said, for many brands, if you choose to have your system installed by a licensed technician or preferred installer, then many will extend that warranty to be 10 years from the date of installation. This more than doubles your protection time.
Warranty Registration
In order to extend your warranty, you’ll need to register your new system with the manufacturer. Registration usually includes your contact info, the date of the installation, who installed the system, and several other pieces of information. The registration goes on file and is referred to when you go to make a warranty claim.
You have only 90 days to register your new unit after the installation is completed. Failing to do so will void the 10 year warranty and default you back to the five-year option. At Nu-Air Heating & Cooling, we help you with your paperwork and make sure that your system is registered properly after installation in order to ensure you receive the maximum warranty protection.
Warranty Requirements
Warranties also require you to stick to a number of requirements in order to remain valid. For starters, most warranties require you to have your system properly maintained by a licensed HVAC contractor in Mandeville in order to remain valid. When you go to file a claim, your manufacturer may request that you send copies of your maintenance records along with the claim to ensure you followed this requirement.
Call Nu-Air Heating & Cooling at (985) 288-2445 now to get professional help with your warranty or to request a warranty-covered repair!
Our Technicians Service All Top HVAC brands
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Hear From Our HappY Customers
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“I would highly recommend Nu-Air! Called them on a Sunday morning when our A/C stopped working and thankfully Edgar came to check out it out. He had the part to us the next morning by 10am. He and Diego worked quickly to get our AC back up and running. They were very polite, respectful and professional! I have learned my lesson, forget the expensive home warranty (that came with the sale of the house) that in the end does not pay for itself. Instead, set up yearly maintenance with Nu-Air at 1/2 the cost of the warranty and catch any issues ahead of time. Thank you Edgar and Diego!!”Kelly H.
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“Professional, knowledgeable, fast, great communication and the best price. If you want great service this is the place.”Jeff M.
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“Two companies before could not fix our problem. It took Edgar less than one hour to determine our Nest Thermostat was incompatible with our old heat-pump.”Tim T.
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“Edgar and crew installed a new electric panel at my house, they also moved a/c return and a few other things. They are reliable, the work was done when promised and they cleaned up the work area and even swept my floor. Thanks for the great work.”Lorena
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“Great communication and swift service! And a cool house!”Tova H.
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“I have an emergency outage. Edgar came right away. He diagnosed the problem and got us working in less than an hour, while testing the system to make sure there were no other issues. Excellent! Thanks again!”Mike
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“Extremely knowledgeable, experienced and gets the job done! Works with a sense of urgency, reliability, trustworthiness and professionalism.”AC R.
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“I am a meticulous DIY handyman myself and I was completely satisfied with the work that Edgar did for me. He replaced the evaporator coil, transition, plenum box and first 25 ft of duct for the ground floor system. He also lined (and sealed) the return air passage. While he made several work scope additions during the job, Edgar made no attempt to increase the agreed upon price. Edgar approached my project as if he was working on his own system. I highly recommend this HVAC contractor.”Marvin
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“I called Edgar after 6:00 on a Friday night and he came by immediately and had my AC up and running in less than an hour. He was extremely professional and honest, even reviewing a previous invoice from another company for work that we had done to ensure we hadn’t already for what for he completed. I will absolutely call him again and will recommend him to friends and family.”Chrissy
